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Legal

Distance Selling Agreement

This Distance Selling Agreement governs all online sales and digital license delivery of the Super XML plugin and related software services.

Effective date: 20 March 2026

1. Parties and Contact Information

Seller (Provider)

  • Trade name: SMT ILETISIM VE BILGI TEKNOLOJILERI MIMARLIK DANISMANLIK YAPI TICARET ANONIM SIRKETI
  • Tax ID: 772 066 0187
  • Address: Merdivenkoy Mah. Nur Sk. No: 1/1 K:12 D:115 Ic Kapi: 2, Business Istanbul, Kadikoy, Istanbul, Turkiye
  • Email: info@superxml.com
  • Phone / WhatsApp: +90 538 481 8567

Buyer (Customer)

The Buyer is the natural person or legal entity that creates an account and purchases a Super XML plan through the website. By completing checkout, the Buyer confirms that all submitted identity, invoicing, and contact details are accurate and up to date.

2. Subject and Scope

This Agreement sets out the rights and obligations of the Seller and the Buyer for the remote sale, licensing, and digital delivery of the Super XML software product, including updates, documentation access, and license validation services.

3. Product Definition (Digital Software)

Super XML is a digital software plugin for WooCommerce. The product is delivered electronically and does not involve shipment of any physical goods. Purchase grants a time-limited and domain-limited software license according to the selected package.

4. Order, Payment, and Digital Delivery

  • Orders are completed online through the official website checkout flow.
  • Prices are displayed before payment confirmation and may include applicable taxes depending on billing location and legal requirements.
  • Upon successful payment, license credits and account entitlements are provisioned digitally.
  • The Buyer can access purchase-related resources via their account area and download channels provided by the Seller.

5. License Terms and Permitted Use

  • Each license is assigned according to the purchased domain-credit package (for example 1, 5, or 10 domains).
  • License activation and validation are performed through the Seller's licensing service.
  • The Buyer may not resell, sublicense, reverse engineer, or distribute the software except where mandatory law expressly permits limited exceptions.
  • The Seller may suspend or revoke access in cases of abuse, fraud, payment reversal, or material breach of this Agreement.

6. Return Policy (Digital Product - No Refund)

No right of return applies to this product.

Super XML is a digital software product delivered electronically, and therefore cannot be returned once digital delivery and license provisioning are completed.

By placing an order, the Buyer expressly acknowledges and accepts that:

  • the product is non-physical software,
  • there is no refund and no return after purchase, and
  • the Buyer has reviewed and used the full-functionality demo version before purchase.

7. Demo Version Acknowledgement

The Buyer confirms that a full-functionality demo environment was made available prior to purchase and that the Buyer had adequate opportunity to test product behavior, compatibility, and operational suitability for their business.

8. Updates, Maintenance, and Support

  • The Seller may provide updates, bug fixes, security improvements, and compatibility adjustments during the active license term.
  • Support responses are provided via published contact channels during business operations and service capacity windows.
  • The Seller does not guarantee uninterrupted operation of third-party platforms, APIs, payment providers, or hosting services controlled by third parties.

9. Buyer Obligations

  • Use the software in compliance with all applicable laws, including marketplace rules and data protection obligations.
  • Keep account credentials secure and prevent unauthorized use.
  • Maintain a compatible WooCommerce / WordPress environment and perform reasonable backups before major updates.
  • Provide accurate legal and billing information.

10. Intellectual Property

All intellectual property rights in Super XML, including source code, interface design, documentation, trademarks, and derivative works, remain exclusively with the Seller and/or its licensors. No ownership rights are transferred to the Buyer.

11. Limitation of Liability

To the maximum extent permitted by law, the Seller is not liable for indirect, incidental, punitive, or consequential damages (including loss of profit, data, business opportunity, or third-party ranking outcomes). The Seller's aggregate liability, if any, is limited to the amount paid by the Buyer for the relevant license term.

12. Force Majeure

Neither party is liable for failure or delay resulting from events beyond reasonable control, including natural disasters, cyber incidents, infrastructure outages, legal restrictions, or third-party service disruption.

13. Governing Law and Dispute Resolution

This Agreement is governed by the laws of the Republic of Turkiye.

Any and all legal disputes, claims, or controversies arising out of or in connection with this Agreement shall be exclusively subject to the jurisdiction of Istanbul (Turkiye) courts and enforcement offices.

14. Final Provisions

  • If any clause is held unenforceable, remaining clauses continue in full force.
  • The Seller may update this Agreement when required by legal, technical, or operational changes.
  • Continued use of the product after an update constitutes acceptance of the revised terms.